BlueCross BlueShield of TN

Blue Cross Blue Shield of Tennessee

Member Services
1 Cameron Hill Circle
Chattanooga, Tn 37402
Group Customer Service            (800)-865-9140          (8 AM - 5:15 EST)               
Single Point of Contact                888-924-2271
Group Membership & Billing      (800)-725-6849            (8 am - 5:15 EST)                
COBRA Department                   P-800-364-6121          F-423-591-9243 
FSA, HRA Consumer Coach     800-527-9206 x 4208
Fax number for applications        888-423-9492
Individual Customer Service       (888)-318-6820            (8 am - 5:15 EST)                 
Individual email support - 
Find a doctor, dentist or local hospital 

Pharmacy Tools and Links

Drug cost tool  

Do you want to know prices for a specific medication? We have partnered with Express Scripts to provide you with pricing for any medication available through your prescription insurance plan.

Our drug cost estimator tool will show you drug costs specific to your insurance plan so you can make smart choices about the drugs you take and the amount you pay.

Drug Formularies and Lists 

We strive to offer you many convenient and affordable ways for you to purchase your prescriptions and medications. Working with your doctor and pharmacist, you can use the appropriate prescription drug lists below to make smart choices about the drugs you take and the amount you pay.

Mail order pharmacy service

With our convenient mail order pharmacy service you can purchase up to a three-month supply of your medicine at once.  What's more, you'll have access to talk with a registered pharmacist, 24 hours a day, seven days a week.  Simply ask your doctor for two prescriptions, one for a short-term supply and another for a three-month supply with any allowed refills. more info

Empoyee Certification and MLR rebates  

BlueCross to Conduct Online Certification to Assist with Affordable Care Act Compliance

In order to comply with the medical loss ratio (MLR) provision and market reforms as required by the Affordable Care Act. BlueCross will again collect information about its group customers.  BlueCross will conduct an online certification for all fully insured groups with medical coverage expected to be effective as of January 1, 2014.  

Forms and Applications

Employee Enrollment/Waiver Form

Add Dependent/Change Form

Employee Termination Form

Vision Claim Form

Individual Policy Change Form

Individual Health Options 

Cobra Continuation Notice - CCN